The admissions process is designed to be clear and straightforward. No pressure. No tricks. Just honest information about what happens next.
Here is exactly what happens from first contact to admission.
The first step is reaching out. You can call our 24 x 7 helpline, send an email, or visit the facility. This initial conversation is about understanding your situation and answering your questions.
If you decide to proceed, we schedule a clinical assessment. This can be done at the facility or, in some cases, remotely. The assessment is conducted by our medical team to determine the appropriate level of care.
After the assessment, our clinical team explains the recommended treatment plan. This includes the type of care, expected duration, what will happen during treatment, and what families should expect.
Once you decide to proceed, we schedule the admission date. For in-patient care, we can arrange pickup service if needed. On admission day, we complete necessary paperwork and help the individual settle in.
For in-patient admission, here is what individuals should bring with them.
Note: All items brought to the facility will be checked by staff for safety reasons. Medications will be stored securely and administered by medical staff. If you have questions about what to bring, please ask during the admission planning conversation.
These are questions we hear frequently from families and individuals considering treatment.
Resistance is common. Many individuals do not want treatment initially. We can provide guidance on how to have this conversation and what options exist. In some cases, families may need to consider intervention or other approaches. Our team can advise on appropriate next steps.
For voluntary admissions, individuals can choose to leave. However, we strongly encourage completing the recommended treatment duration. Leaving early significantly reduces the chance of successful recovery. Our staff works with individuals who want to leave to understand their concerns and address them appropriately.
In urgent situations, admission can happen within 24 to 48 hours. For planned admissions, we typically schedule within a few days to a week. The timeline depends on bed availability and completion of the assessment process.
Recovery requires time away from normal responsibilities. We can provide documentation for medical leave if needed. Many individuals find that taking time for treatment now prevents much larger disruptions later. This is a conversation to have with our admissions team.
Detox can be uncomfortable, but it is medically supervised to ensure safety. Our medical team monitors vital signs, manages withdrawal symptoms with appropriate medication, and provides 24 x 7 support. The goal is to make the process as safe and comfortable as possible.
We treat individuals with co-occurring medical conditions. Our medical team coordinates care and ensures all health needs are addressed. If specialized medical care is needed beyond our capacity, we work with appropriate medical facilities.
The hardest part is making the decision to seek help. Once you do, we are here to guide you through every step of the process. Call us to begin the conversation.
24 x 7 Helpline Support Available